Tom Long presents on hiring and training interpreters in Surrey on January 21, 2026.
Category Archives: Museum Training
Training Collection: Knowledge of the Audience & Visitor Engagement
We got an inquiry recently about what training modules we had available for visitor types and creating great guest experiences. Last year, North Wind put together an intensive week-long training course for a client with four 1hr modules dealing with how interpreters can best know the audience (“KA” in the Interpretive Equation). (KA + KR)Continue reading “Training Collection: Knowledge of the Audience & Visitor Engagement”
New training module: Interpreting Difficult History
One of our newest modules is also fast proving our most popular. In the past few months, several different museums and historic sites have contracted us to deliver a short session introducing some of the challenges of interpreting complex or difficult history, as well as providing tips and strategies for interpreters doing so. This isContinue reading “New training module: Interpreting Difficult History”
New training presentation: Beyond the Box and Panel
Barbara and I have relocated to New Zealand, but we’re still finding ways to continue training tour guides and telling stories. Having recently assumed the Manager position at Mangawhai Museum, I was asked by the local Rebus club to fill in for a cancelled speaker. The talk I gave was a new one. Beyond theContinue reading “New training presentation: Beyond the Box and Panel”
New training module: Giving Great Guided Tours
It’s interesting that some of our best modules come out of museum’s specific requests. In this case, Barbara’s new workplace, the Kauri Museum had a specific need. They only had two staff-members who knew how to give an introductory tour to the frankly massive facility, yet demand was only increasing. Tom sat down with BarbaraContinue reading “New training module: Giving Great Guided Tours”
New presentations: Two more interpretive training modules!
Thanks to specific requests from museums and organizations, North Wind has created two more webinars. One is for those new interpreters, staff or volunteers just starting out and needing the introduction to interpretation that we all wish we had (judging by how many of us happily dive into the deep end armed with nothing butContinue reading “New presentations: Two more interpretive training modules!”
Two new interpretive training modules!
We just enjoy the virtual medium so much, we can’t stop. Check out our training page, for two new interpretive training modules. THE INTERPRETER’S TOOLBOX: Tours, Demonstrations, Conversations and When to Use Them Length: 1 hour. Recommended audience: 3-10 persons Delivered via: Zoom, Google Meets. To a tour guide, everyone looks like an audience withContinue reading “Two new interpretive training modules!”
North Wind Heritage Consulting 