Museum Experience Assessment (Secret Shopper)

We are happy to visit your museum and provide impressions, ideas, and evaluations of our experience. We generally ask for entry and will restrict our visits to our travels or convenience.

We provide pages of written feedback on our experience, with suggestions and questions. We’re happy to sit down for a coffee with your staff and talk about museum approaches, simple tactics, and how to make a great experience for your visitors.

We have performed this service for several museums to positive feedback, including:

  • Howick Historical Village, Howick, New Zealand
  • Shantytown Heritage Park, Greymouth, New Zealand

Fill out this form if you’d like to inquire more about our Visitor Experience Assessment:

%d bloggers like this: